Kolkata, August 19, 2026: Epic Assurance Services LLP, a Kolkata-based insurance service provider with over 15 years of industry experience and a client base of more than 14,000, has inaugurated its new office in central Kolkata, marking a significant milestone in its growth journey and continued focus on customer-centric insurance services.
The new office, located at 3rd Floor, 17 R. N. Mukherjee Road, Kishore Bhawan, Kolkata – 700001, was inaugurated on Wednesday, August 19, in the presence of senior representatives from the insurance industry and other distinguished guests.
The inauguration was attended by Mr. Gaurav Arora, Chief – Commercial Lines & Motor (Underwriting & Claims), ICICI Lombard General Insurance Co. Ltd.; Mr. Rajiv Mirani, Vice President – Customer Service – Motor Control Strategy, ICICI Lombard General Insurance Co. Ltd.; and Mr. Harsh Upadhyay, Deputy Vice President – Customer Service – East Motor Claims, ICICI Lombard General Insurance Co. Ltd.
Led by Mr. Ram Gopal Kothari, Epic Assurance Services has built its operations around a relationship-driven approach to insurance, supporting individuals, families and businesses across a broad range of insurance requirements. Its portfolio includes motor, health, travel, home, fire, liability, marine, engineering, corporate, SME and business insurance, along with life and personal accident insurance solutions.
Notably, Epic Assurance Services is led by Ram Gopal Kothari, who became the first Indian to complete a full marathon at the Geographic North Pole (90°N) and later achieved another first for India by completing the Volcano Marathon on Easter Island (Rapa Nui).
The company’s growth has been accompanied by an emphasis on dedicated claim support and long-term customer relationships. Epic Assurance currently serves clients across Kolkata, Bhubaneswar, Mumbai and Bengaluru, strengthening its ability to provide localized support backed by its wider operational experience.
The new Kolkata office is expected to further strengthen Epic Assurance’s operational capabilities and provide a more structured platform for its growing team and customer base. The company’s approach goes beyond policy distribution, with an emphasis on professional guidance, dedicated support and assistance at critical stages of the insurance journey.
Commenting on the occasion, Mr. Ram Gopal Kothari said, “This new office represents more than an expansion of our physical presence. It reflects the journey we have undertaken with our clients and our commitment to building an organisation where trust, service and long-term relationships remain at the centre of everything we do. As we move into this new phase, our focus will remain on making insurance simpler, more responsive and more reassuring for every customer we serve.”
With its new office, Epic Assurance Services aims to build on its existing foundation while expanding its capabilities and strengthening its presence in the insurance services sector. The company continues to position its customer-first philosophy around its promise of “Epic Assurance – With U Always.”
About Epic Assurance Services LLP
Epic Assurance Services LLP is a customer-focused insurance service provider offering risk protection solutions across personal and commercial segments. With over 15 years of industry experience and more than 14,000 clients, the company works with leading insurance companies to provide insurance solutions supported by professional advice, competitive pricing and dedicated customer service. Its offerings span motor, health, home, travel, fire, liability, marine, engineering, corporate, SME, life and personal accident insurance, among others.
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